Podium - Payments Card readers not responding – Incident details
All systems operational
Payments Card readers not responding
Resolved
Degraded performance
Started 6 days agoLasted about 6 hours
Affected
Payments
Partial outage from 2:02 PM to 7:59 PM
Updates
Resolved
Resolved
This incident is resolved, please refresh the Podium Webpage before processing a payment on a card reader.
Update
Update
We are actively investigating the issue with the card readers. If experiencing errors, please process the payment on a different transaction method like Text-to-pay or Manual Entry.
Investigating
Investigating
We have gotten reports of card readers not responding and we are investigating the issue.
