Payments Failing to Load on Android App

Resolved

Operational

Started over 5 years agoJune 03, 2021Lasted about 3 hoursJune 03, 20214:597:45 PMUTC

Affected

Mobile

Payments

Updates

Resolved
June 03, 2021 at 7:45 PMUTC
Resolved
June 03, 2021 at 7:45 PMUTC
We implemented a fix and currently monitoring the result. Generating invoices should work on Android and iOS.
Update
June 03, 2021 at 5:43 PMUTC
Update
June 03, 2021 at 5:43 PMUTC
We're still investigating the issue, and we'll provide an update soon.
Update
June 03, 2021 at 5:16 PMUTC
Update
June 03, 2021 at 5:16 PMUTC
Update: Some iOS devices may be impacted along with Android.
Investigating
June 03, 2021 at 4:59 PMUTC
Investigating
June 03, 2021 at 4:59 PMUTC
We are currently investigating this incident.

Users may be seeing:
- A blank page with a “Something went wrong” error
- Clicking the payments icon/composer app does nothing

Podium - Payments Failing to Load on Android App – Incident details