Podium - SMS/MMS Deliverability Issues to US T-Mobile Numbers – Incident details

Experiencing partially degraded performance

SMS/MMS Deliverability Issues to US T-Mobile Numbers

Resolved
Operational
Started over 3 years agoLasted 1 day

Affected

Messaging

Operational from 10:47 PM to 3:30 PM

Updates
  • Resolved
    Resolved

    Our carrier partner has reported that this issue has been resolved!

  • Monitoring
    Monitoring

    Our third party carrier is monitoring this situation. We are seeing messages successfully delivered to T-Mobile numbers. Podium users should no longer be running into issues.

  • Identified
    Identified

    We are seeing a rise of failures with our third party carrier where some messages being sent to T-Mobile numbers in the US may have deliverability issues.