SMS/MMS Deliverability Issues to US T-Mobile Numbers

Resolved

Operational

Started over 4 years agoMarch 21, 2022Lasted 1 dayMarch 21, 202210:47 PMMarch 23, 20223:30 PMUTC

Affected

Messaging

Updates

Resolved
March 23, 2022 at 3:30 PMUTC
Resolved
March 23, 2022 at 3:30 PMUTC
Our carrier partner has reported that this issue has been resolved!
Monitoring
March 22, 2022 at 3:48 PMUTC
Monitoring
March 22, 2022 at 3:48 PMUTC
Our third party carrier is monitoring this situation. We are seeing messages successfully delivered to T-Mobile numbers. Podium users should no longer be running into issues.
Identified
March 21, 2022 at 10:47 PMUTC
Identified
March 21, 2022 at 10:47 PMUTC
We are seeing a rise of failures with our third party carrier where some messages being sent to T-Mobile numbers in the US may have deliverability issues.

Podium - SMS/MMS Deliverability Issues to US T-Mobile Numbers – Incident details