Some users are unable to access the Podium Platform

Resolved

Minor outage

Started about 4 years agoJune 09, 2022Lasted about 1 hour9:2810:37 PMUTC

Affected

Automations

Bulk Messaging

Messaging

Mobile

Payments

Reviews

Updates

Resolved
June 09, 2022 at 10:37 PMUTC
Resolved
June 09, 2022 at 10:37 PMUTC
The issue has been completely resolved.
Monitoring
June 09, 2022 at 10:30 PMUTC
Monitoring
June 09, 2022 at 10:30 PMUTC
We are seeing users able to load the platform. We will continue to monitor this closely.
Update
June 09, 2022 at 10:24 PMUTC
Update
June 09, 2022 at 10:24 PMUTC
We are still working through this incident and will continue providing updates. Thank you for your patience.
Update
June 09, 2022 at 9:49 PMUTC
Update
June 09, 2022 at 9:49 PMUTC
We are still investigating the root cause of the issue. Will continue to provide updates. Thank you for your patience.
Investigating
June 09, 2022 at 9:28 PMUTC
Investigating
June 09, 2022 at 9:28 PMUTC
We are currently investigating this incident.

Podium - Some users are unable to access the Podium Platform – Incident details