Podium - Some users are unable to access the Podium Platform – Incident details

Marketplace experiencing degraded performance

Some users are unable to access the Podium Platform

Resolved
Minor outage
Started about 3 years agoLasted about 1 hour

Affected

Automations

Minor outage from 9:28 PM to 10:37 PM

Bulk Messaging

Minor outage from 9:28 PM to 10:37 PM

Messaging

Minor outage from 9:28 PM to 10:37 PM

Mobile

Minor outage from 9:28 PM to 10:37 PM

Payments

Minor outage from 9:28 PM to 10:37 PM

Reviews

Minor outage from 9:28 PM to 10:37 PM

Updates
  • Resolved
    Resolved

    The issue has been completely resolved.

  • Monitoring
    Monitoring

    We are seeing users able to load the platform. We will continue to monitor this closely.

  • Update
    Update

    We are still working through this incident and will continue providing updates. Thank you for your patience.

  • Update
    Update

    We are still investigating the root cause of the issue. Will continue to provide updates. Thank you for your patience.

  • Investigating
    Investigating

    We are currently investigating this incident.