"Bad Request" error for users on The Edge integration

Resolved

Operational

Started about 4 years agoAugust 05, 2022Lasted about 2 hoursAugust 05, 20225:107:30 PMUTC

Affected

Payments

Updates

Resolved
August 05, 2022 at 7:30 PMUTC
Resolved
August 05, 2022 at 7:30 PMUTC
We have seen our logs return to normal. If you are still running into issues please reach out to our support team.
Monitoring
August 05, 2022 at 5:32 PMUTC
Monitoring
August 05, 2022 at 5:32 PMUTC
We believe we've implemented a fix for this issue. Please reach out to our support team if you are still seeing issues. We're monitoring our logs closely.
Investigating
August 05, 2022 at 5:10 PMUTC
Investigating
August 05, 2022 at 5:10 PMUTC
We are currently investigating an incident where users on The Edge integration are unable to process payments. We will provide an update soon.

Podium - "Bad Request" error for users on The Edge integration – Incident details