Podium - "Bad Request" error for users on The Edge integration – Incident details

Marketplace experiencing degraded performance

"Bad Request" error for users on The Edge integration

Resolved
Operational
Started almost 3 years agoLasted about 2 hours

Affected

Payments

Operational from 5:10 PM to 7:30 PM

Updates
  • Resolved
    Resolved

    We have seen our logs return to normal. If you are still running into issues please reach out to our support team.

  • Monitoring
    Monitoring

    We believe we've implemented a fix for this issue. Please reach out to our support team if you are still seeing issues. We're monitoring our logs closely.

  • Investigating
    Investigating

    We are currently investigating an incident where users on The Edge integration are unable to process payments. We will provide an update soon.