Podium - Some Users Unable to Send Messages to New Contacts – Incident details

All systems operational

Some Users Unable to Send Messages to New Contacts

Resolved
Degraded performance
Started almost 4 years agoLasted 38 minutes

Affected

Messaging

Degraded performance from 9:37 PM to 10:16 PM

Updates
  • Resolved
    UTC
    Resolved

    We have resolved this issue!

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    UTC
    Investigating

    We have identified some issues with sending messages to new contacts. We are currently investigating this incident.

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