Podium - Delay in any new phone notifications appearing in conversation and old notifications appearing as new – Incident details
Reviews experiencing degraded performance
Delay in any new phone notifications appearing in conversation and old notifications appearing as new
Resolved
Operational
Started almost 2 years agoLasted 7 days
Affected
Phones
Operational from 6:55 PM to 2:47 PM
Updates
Resolved
Resolved
We have resolved this issue. We appreciate your patience.
Update
Update
We are continuing to work on a fix for this incident. We have resolved the delay for new Phone notifications. The current impact is that users will have old voicemails that look like they came in this morning, AND those events are at the top of the inbox.
Identified
Identified
We have confirmed that this issue is causing any new phone notifications appearing in conversation to be delayed and old phones notifications to appear as new.
