Podium - Unable to connect Google or respond to Google reviews, and reviews not pulling in – Incident details
Reviews experiencing degraded performance
Unable to connect Google or respond to Google reviews, and reviews not pulling in
Resolved
Operational
Started almost 2 years agoLasted about 2 hours
Affected
Reviews
Operational from 8:14 PM to 10:00 PM
Updates
Resolved
Resolved
This should be fixed now. Users should see Google reviews pull into Podium again, be able to respond to reviews, and be able to connect Google.
Update
Update
Users may also be seeing issues with Google reviews pulling into the platform. We are still working to get this up and running ASAP.
Identified
Identified
Users may be experiencing issues with both connecting Google to Podium, and with responding to Google reviews within Podium. We are working with Google to resolve this.
