Podium - Text message delivery delays and failures to T-Mobile Network in the US – Incident details
All systems operational
Text message delivery delays and failures to T-Mobile Network in the US
Resolved
Degraded performance
Started about 1 year agoLasted about 2 hours
Affected
Messaging
Degraded performance from 11:35 PM to 1:46 AM
Updates
Resolved
Resolved
We have confirmed messages are no longer delayed or failing when sent to the T-mobile network.
Monitoring
Monitoring
We are no longer seeing delivery failures when sending to T-mobile. We will continue to monitor until we have a confirmed resolution from our carrier partner.
Identified
Identified
We're continuing to see some messages delayed as well as timing out when sending to T-mobile. We are still working with our carrier partner and will provide updates as we receive them.
Investigating
Investigating
We are seeing issues with our partners and the T-Mobile network in the US that are causing SMS and MMS delays. We're working with our partners to get the latest information and will provide updates as we receive them
