Inbound calls to numbers with phone menus say there is an error and drop

Resolved

Degraded performance

Started over 2 years agoMay 06, 2024Lasted about 1 hourMay 06, 20245:516:38 PMUTC

Affected

Phones

Updates

Resolved
May 06, 2024 at 6:38 PMUTC
Resolved
May 06, 2024 at 6:38 PMUTC
This incident has been resolved.
Update
May 06, 2024 at 6:01 PMUTC
Update
May 06, 2024 at 6:01 PMUTC
We have identified that updating a setting on the phone number's settings page(e.g., name) will resolve this issue and are working on a permanent resolution.
Identified
May 06, 2024 at 5:51 PMUTC
Identified
May 06, 2024 at 5:51 PMUTC
We are continuing to work on a fix for this incident.

Podium - Inbound calls to numbers with phone menus say there is an error and drop – Incident details