Platform Issues

Resolved

Partial outage

Started over 2 years agoMay 29, 2024Lasted about 2 hoursMay 29, 20246:529:03 PMUTC

Affected

Automations

Bulk Messaging

Contacts

Messaging

Mobile

Payments

Updates

Resolved
May 29, 2024 at 9:03 PMUTC
Resolved
May 29, 2024 at 9:03 PMUTC
We should be completely resolved now.
Monitoring
May 29, 2024 at 7:45 PMUTC
Monitoring
May 29, 2024 at 7:45 PMUTC
We're seeing the Podium Application load correctly now. We're still monitoring closely.
If users are still experiencing issues, closing the browser completely and reopening should resolve the issue.
Identified
May 29, 2024 at 7:15 PMUTC
Identified
May 29, 2024 at 7:15 PMUTC
We're seeing Desk Phones coming back online and a few services starting to load. We're still working to ensure the rest of the Podium application loads correctly.
Investigating
May 29, 2024 at 6:52 PMUTC
Investigating
May 29, 2024 at 6:52 PMUTC
We are currently investigating issues with the platform not loading

Podium - Platform Issues – Incident details