Some users are unable to update passwords

Resolved

Operational

Started over 2 years agoJune 04, 2024Lasted 15 minutesJune 04, 20243:343:49 PMUTC

Affected

Web Application

AI Employee

Updates

Resolved
June 04, 2024 at 3:49 PMUTC
Resolved
June 04, 2024 at 3:49 PMUTC
We have resolved this issue. Thank you for your patience!
Investigating
June 04, 2024 at 3:34 PMUTC
Investigating
June 04, 2024 at 3:34 PMUTC
Users are unable to update password by going through the Forgot Password flow. We've got our engineering team working on fixing this issue and will provide an update shortly

Podium - Some users are unable to update passwords – Incident details