Podium - Some customers unable to upload contacts – Incident details
Phones experiencing degraded performance
Some customers unable to upload contacts
Resolved
Degraded performance
Started 5 months agoLasted 1 day
Affected
Contacts
Degraded performance from 7:26 PM to 9:41 PM, Operational from 9:41 PM to 7:47 PM
Updates
Resolved
Resolved
A fix for this issue has been added. Affected users may need to clear their browser's cache and cookies for the change to take effect.
Monitoring
Monitoring
This issue has been resolved for the majority of customers. A couple of accounts may see lingering issues as we finish monitoring changes; this page will be updated when the issue is fully resolved.
Identified
Identified
We have identified the issue and are working on a fix.
Investigating
Investigating
Some customers are unable to upload lists of contacts. We are currently investigating this incident.
