The Users page is showing no results for some orgs

Resolved

Degraded performance

Started almost 2 years agoOctober 04, 2024Lasted 17 minutesOctober 04, 20249:4510:03 PMUTC

Affected

Web Application

Updates

Resolved
October 04, 2024 at 10:03 PMUTC
Resolved
October 04, 2024 at 10:03 PMUTC
We have resolving this issue. A refresh should fix the issue if you are still experiencing it. Thank you!
Identified
October 04, 2024 at 9:58 PMUTC
Identified
October 04, 2024 at 9:58 PMUTC
We believe we've identified the cause of the issue. We're actively working on a fix.
A simple workaround in the meantime is clicking the Location Picker in the upper-right corner of the page and selecting a location.
Investigating
October 04, 2024 at 9:45 PMUTC
Investigating
October 04, 2024 at 9:45 PMUTC
Some orgs are unable to see any users on the Users page. We're currently having our engineering team take a look into this.

Podium - The Users page is showing no results for some orgs – Incident details