Podium - Messages are stuck in sending and slow to deliver – Incident details

We have seen delivery rates return to normal for an extended period now. We are marking this incident as resolved

We're starting to see improved delivery times with messages. We'll monitor to ensure delivery times continue to improve

We're reopening this incident as it appears messages are starting to get delayed again with Verizon Wireless carriers. We'll provide updates as our carriers work to resolve this issue.

As a reminder, it appears messages do eventually successfully deliver after a few minutes

We have seen delivery times return to normal for all US carriers. We appreciate the patience while we worked with our partners on this issue

Our carrier is continuing to work with Verizon on message delays.

The delays with AT&T appear to have disappeared but we'll continue to monitor and provide updates as we receive them.

We're continuing to work with our carrier to resolve this issue.

We're working with our carrier to dig into this issue