Podium - Messages failing to update delivery status – Incident details
Phones experiencing degraded performance
Messages failing to update delivery status
Resolved
Degraded performance
Started about 1 month agoLasted 36 minutes
Affected
Messaging
Degraded performance from 3:04 PM to 3:40 PM
Updates
Resolved
Resolved
This incident has been resolved.
Monitoring
Monitoring
We implemented a fix and we are seeing improvments on any new messages that are sent. We are working to update the delivery status on the messages that are still stuck in "Sending..."
Investigating
Investigating
We are currently investigating an issue where messages are stuck in "Sending..." status, Messages are being delivered successfully, but failing to update the status. We will post an update as soon as more information is available.
