Podium - Jerry responses aren't being delivered – Incident details

Phones experiencing degraded performance

Jerry responses aren't being delivered

Resolved
Degraded performance
Started over 1 year agoLasted 44 minutes

Affected

AI Employee

Major outage from 6:50 PM to 7:31 PM, Degraded performance from 7:31 PM to 7:34 PM

Updates
  • Resolved
    UTC
    Resolved

    Jerry is responding as expected now.

  • Monitoring
    UTC
    Monitoring

    We are seeing improvement in Jerry's responses and are currently monitoring.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
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