Podium - Messaging Delivery errors – Incident details

All systems operational

Messaging Delivery errors

Resolved
Degraded performance
Started about 20 hours agoLasted about 8 hours

Affected

Messaging

Degraded performance from 2:51 PM to 10:49 PM

Updates
  • Resolved
    Resolved

    We are seeing improvements across the board and will be marking this incident as resolved.

  • Monitoring
    Monitoring

    Our carrier partner has implemented a fix and we are seeing messaging delivery return to normal. We will continue to monitor to ensure full recovery.

  • Investigating
    Investigating

    We are currently seeing a spike in 30024 carrier errors, and are working with our carrier partners to resolve the issue.