Message failures with AI agent

Resolved

Operational

Started over 1 year agoMarch 25, 2025Lasted about 1 hourMarch 25, 20255:336:51 PMUTC

Affected

AI Employee

Updates

Resolved
March 25, 2025 at 6:51 PMUTC
Resolved
March 25, 2025 at 6:51 PMUTC
This incident has been resolved.
Identified
March 25, 2025 at 6:29 PMUTC
Identified
March 25, 2025 at 6:29 PMUTC
We have identified an issue with our AI provider and are awaiting a resolution.
Investigating
March 25, 2025 at 5:33 PMUTC
Investigating
March 25, 2025 at 5:33 PMUTC
We are currently investigating this incident.

Podium - Message failures with AI agent – Incident details