Podium - AI Employee messages are running into delays – Incident details
All systems operational
AI Employee messages are running into delays
Resolved
Operational
Started over 1 year agoApril 22, 2025Lasted about 4 hoursApril 22, 20256:5710:34 PMUTC
Affected
AI Employee
Degraded performance from 6:57 PM to 10:34 PM
Updates
Resolved
UTC
Resolved
UTC
This incident has been resolved.
Monitoring
UTC
Monitoring
UTC
We're starting to see these delays disappear, but we'll continue to monitor to ensure responses return to normal speed
Investigating
UTC
Investigating
UTC
We're seeing unexpected delays with AI Employee responses. We've got our team taking a look at this right now and will provide an update as soon as possible