Email Notifications failing to deliver

Resolved

Degraded performance

Started about 1 year agoApril 30, 2025Lasted about 2 hoursApril 30, 20252:494:46 PMUTC

Affected

Messaging

Updates

Resolved
April 30, 2025 at 4:46 PMUTC
Resolved
April 30, 2025 at 4:46 PMUTC
This incident has been resolved.
Monitoring
April 30, 2025 at 4:10 PMUTC
Monitoring
April 30, 2025 at 4:10 PMUTC
We implemented a fix and we are seeing improvements, we are continuing to monitor the issue to ensure email notifications are getting delivered properly.
Investigating
April 30, 2025 at 2:49 PMUTC
Investigating
April 30, 2025 at 2:49 PMUTC
We have identified an issue with our emails failing to deliver due to an authentication error. We are investigating the issue and will provide updates as more information becomes available.

Podium - Email Notifications failing to deliver – Incident details