Podium - Email Notifications failing to deliver – Incident details
Reviews experiencing degraded performance
Email Notifications failing to deliver
Resolved
Degraded performance
Started 9 days agoLasted about 2 hours
Affected
Messaging
Degraded performance from 2:49 PM to 4:10 PM, Operational from 4:10 PM to 4:46 PM
Updates
Resolved
Resolved
This incident has been resolved.
Monitoring
Monitoring
We implemented a fix and we are seeing improvements, we are continuing to monitor the issue to ensure email notifications are getting delivered properly.
Investigating
Investigating
We have identified an issue with our emails failing to deliver due to an authentication error. We are investigating the issue and will provide updates as more information becomes available.
