New Payment requests skipping service charges

Resolved

Degraded performance

Started over 1 year agoMay 28, 2025Lasted 18 minutesMay 28, 20252:362:54 PMUTC

Affected

Payments

Updates

Resolved
May 28, 2025 at 2:54 PMUTC
Resolved
May 28, 2025 at 2:54 PMUTC
This incident has been resolved.
Identified
May 28, 2025 at 2:36 PMUTC
Identified
May 28, 2025 at 2:36 PMUTC
We are experiencing an issue where newly created invoices are failing to apply service charges that are setup in the Podium Payments Settings. We have Identified the issue and working on a fix!

Podium - New Payment requests skipping service charges – Incident details