Podium - New Payment requests skipping service charges – Incident details
Phones experiencing degraded performance
New Payment requests skipping service charges
Resolved
Degraded performance
Started over 1 year agoMay 28, 2025Lasted 18 minutesMay 28, 20252:362:54 PMUTC
Affected
Payments
Degraded performance from 2:36 PM to 2:54 PM
Updates
Resolved
UTC
Resolved
UTC
This incident has been resolved.
Identified
UTC
Identified
UTC
We are experiencing an issue where newly created invoices are failing to apply service charges that are setup in the Podium Payments Settings. We have Identified the issue and working on a fix!
