AI Employee may have Delayed Responses - Incident details - Podium - Status

AI Employee may have Delayed Responses

Resolved

Degraded performance

Started 6 months agoJanuary 22, 2026Lasted about 2 hoursJanuary 22, 20266:498:21 PMUTC

Affected

AI Employee

Updates

Resolved
January 22, 2026 at 8:21 PMUTC
Resolved
January 22, 2026 at 8:21 PMUTC
This incident has been resolved.
Investigating
January 22, 2026 at 6:49 PMUTC
Investigating
January 22, 2026 at 6:49 PMUTC
We're currently investigating an issue causing delayed responses from our AI Agent.