Podium - Some Text-to-Pay Payments have no payment method available – Incident details

All systems operational

Some Text-to-Pay Payments have no payment method available

Resolved
Degraded performance
Started almost 2 years agoLasted about 2 hours

Affected

Payments

Degraded performance from 10:05 PM to 12:13 AM

Updates
  • Resolved
    Resolved

    If you are having trouble with this issue, please contact Support.

  • Investigating
    Investigating

    We are seeing an issue where there is no payment method for a customer to select. This is only affecting a small number of invoices using text-to-pay. We are currently investigating this incident.