All systems operational

Some users are running into issues with logging in

Resolved
Operational
Started 11 months ago Lasted 39 minutes

Affected

Web Application
Updates
  • Resolved
    Resolved

    We have resolved the issue with users logging in. If you are still running into this, closing your browser and reopening it should allow you to log back into your account. We appreciate your patience.

  • Monitoring
    Monitoring

    We have implemented a fix and are beginning to see our systems recover. We'll continue to monitor to ensure the issues are fully addressed with this fix.

  • Investigating
    Update

    We are actively working on finding the issue with some users being stuck in a loop after they were logged out.

    On desktop, we are finding that clearing your cache and cookies could help resolve the log in issues.

  • Investigating
    Investigating

    Some users are running into issues with being logged out and logging back in. We are aware of this issue and are actively working on a fix. We will update soon.