Intermittent Outbound deskphone calls and inbound calls on softphones failing on some accounts
Resolved
Partial outage
Started 4 months ago Lasted about 5 hours
Affected
Phones
Updates
Resolved
Resolved
This issue is now completely resolved. Thank you for your patience while we worked through this.
Monitoring
Monitoring
We implemented a fix and will continue to monitor this closely.
Identified
Update
We are still working towards a resolution and will continue to update as we work through this issue.
Identified
Update
We've also identified some inbound calls that are intermittently failing on softphones. We are still seeing issues with the outbound calls from desk phones failing intermittently.
We are still pushing full speed ahead towards a resolution.
Identified
Identified
We're actively working towards a resolution.
Investigating
Investigating
We are currently investigating reports of outbound calls failing.
