Messaging experiencing degraded performance

Users on iPhones unable to log in using temporary codes

Resolved
Operational
Started 10 days ago Lasted about 4 hours

Affected

Mobile
Updates
  • Resolved
    Resolved

    iOS app update 8.11.2 is now available on the app store and resolved the issue.

  • Identified
    Update

    We have an updated version for the iOS app in review now. The update (8.11.2) will be available for download shortly

  • Identified
    Identified

    We have discovered what is causing this issue and are working quickly to get a fix in place. We'll provide an update when the issue is resolved.

  • Investigating
    Investigating

    Users with iOS devices who forget their password or otherwise use a temporary code to log into Podium are unable to log in. We've got our engineering team taking a look and we'll provide an update shortly.