Podium - Platform Issues – Incident details

All systems operational

Platform Issues

Resolved
Partial outage
Started 6 months agoLasted about 2 hours

Affected

Automations

Partial outage from 6:52 PM to 9:03 PM

Bulk Messaging

Partial outage from 6:52 PM to 9:03 PM

Contacts

Partial outage from 6:52 PM to 9:03 PM

Messaging

Partial outage from 6:52 PM to 9:03 PM

Mobile

Partial outage from 6:52 PM to 9:03 PM

Payments

Partial outage from 6:52 PM to 9:03 PM

Updates
  • Resolved
    Resolved

    We should be completely resolved now.

  • Monitoring
    Monitoring

    We're seeing the Podium Application load correctly now. We're still monitoring closely.

    If users are still experiencing issues, closing the browser completely and reopening should resolve the issue.

  • Identified
    Identified

    We're seeing Desk Phones coming back online and a few services starting to load. We're still working to ensure the rest of the Podium application loads correctly.

  • Investigating
    Investigating

    We are currently investigating issues with the platform not loading

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