Podium - Issues with inbound message deliverability from ATT users – Incident details

Messaging experiencing degraded performance

Issues with inbound message deliverability from ATT users

Identified
Degraded performance
Started 3 days ago

Affected

Messaging

Degraded performance from 4:38 PM to 12:00 AM

Updates
  • Identified
    Identified

    We have been notified by our carrier of issues receiving messages from ATT users for a subset of our Podium numbers. We are working with our carrier to resolve the issue, and will add updates when more information becomes available.