Jerry Version 2 Agent Not Generating Messages

Resolved

Degraded performance

Started 14 days agoLasted 14 minutes

Affected

AI Employee

Updates

Resolved
November 07, 2025 at 3:58 AM
Resolved
November 07, 2025 at 3:58 AM
This incident has been resolved. The AI Agent should now be properly responding to conversations.
Investigating
November 07, 2025 at 3:44 AM
Investigating
November 07, 2025 at 3:44 AM
We're investigating where the AI Agent is not responding to some conversations.

Podium - Jerry Version 2 Agent Not Generating Messages – Incident details