Podium - AI escalations are failing to process for certain locations. – Incident details
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Messaging experiencing degraded performance
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AI escalations are failing to process for certain locations.
Resolved
Degraded performance
Started about 5 hours ago
Lasted 21 minutes
Affected
AI Employee
Degraded performance from 9:54 PM to 10:15 PM
Updates
Resolved
December 05, 2025 at 10:15 PM
Resolved
December 05, 2025 at 10:15 PM
This incident has been resolved.
Investigating
December 05, 2025 at 9:54 PM
Investigating
December 05, 2025 at 9:54 PM
AI escalations are failing to process for certain locations.
![[object Object]](/_next/image?url=https%3A%2F%2Finstatus.com%2Fuser-content%2Fv1622838937%2Fnklxtsequxsmtyl29qnb.png&w=3840&q=75)