Podium - AI Responses are delayed – Incident details

All systems operational

AI Responses are delayed

Resolved
Degraded performance
Started 3 days agoLasted about 1 hour

Affected

AI Employee

Degraded performance from 6:46 PM to 7:39 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We noticed an increase in AI Response times and are actively investigating.

    Some users may see their AI Agent missing from the AI Studio page.

    We've noticed the load on our servers start to return to normal and we're continuing to monitor the situation as we investigate