Podium - AI Agent for Medspa EMR customers not booking events – Incident details
All systems operational
AI Agent for Medspa EMR customers not booking events
Resolved
Degraded performance
Started 12 days agoLasted about 15 hours
Affected
AI Employee
Degraded performance from 10:12 PM to 1:20 PM
Updates
Resolved
Resolved
This incident has been resolved.
Update
Update
A fix is currently being investigated.
Identified
Identified
For Medspa EMR customers using our playbooks agent, the agent is currently unable to book events. The agent is able to take all other actions. Engineering is currently investigating a fix.
