Podium Status - Incident history https://status.podium.com Podium Tue, 8 Sep 2026 15:41:23 +0000 Calls failing to connect for some users Type: Incident Duration: 1 hour and 20 minutes Affected Components: Phones Sep 8, 15:41:23 GMT+0 - Investigating - We're noticing calls are sometimes failing to connect. We have our engineering teams taking a look at the issue and will provide an update soon. Sep 8, 17:01:04 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 20 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>15:41:23</var> GMT+0</small><br><strong>Investigating</strong> - We're noticing calls are sometimes failing to connect. We have our engineering teams taking a look at the issue and will provide an update soon..</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>17:01:04</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 8 Sep 2026 15:41:23 +0000 https://status.podium.com/incident/cmtsu7dzx00rd0wpbnua02ty3 https://status.podium.com/incident/cmtsu7dzx00rd0wpbnua02ty3 AI employee messages not sending Type: Incident Duration: 3 hours and 16 minutes Affected Components: AI Employee Sep 8, 15:32:37 GMT+0 - Investigating - AI messages currently not sending. Sep 8, 16:18:43 GMT+0 - Monitoring - Fix implemented, monitoring the result to ensure all messages send. Sep 8, 17:00:22 GMT+0 - Monitoring - As we monitor we see longer-than-usual load times affecting various services: AI Studio, some Operator functions (including login), and calendar events. Sep 8, 17:19:53 GMT+0 - Monitoring - Voice agent services are experiencing an outage. Sep 8, 18:05:19 GMT+0 - Monitoring - Error rates are decreasing, we're monitoring health until systems are fully restored. Sep 8, 18:48:12 GMT+0 - Resolved - Health of all affected services has been restored. Type: Incident

Duration: 3 hours and 16 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>15:32:37</var> GMT+0</small><br><strong>Investigating</strong> - AI messages currently not sending..</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>16:18:43</var> GMT+0</small><br><strong>Monitoring</strong> - Fix implemented, monitoring the result to ensure all messages send..</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>17:00:22</var> GMT+0</small><br><strong>Monitoring</strong> - As we monitor we see longer-than-usual load times affecting various services: AI Studio, some Operator functions (including login), and calendar events..</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>17:19:53</var> GMT+0</small><br><strong>Monitoring</strong> - Voice agent services are experiencing an outage..</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>18:05:19</var> GMT+0</small><br><strong>Monitoring</strong> - Error rates are decreasing, we're monitoring health until systems are fully restored..</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>18:48:12</var> GMT+0</small><br><strong>Resolved</strong> - Health of all affected services has been restored..</p> ]]> Tue, 8 Sep 2026 15:32:37 +0000 https://status.podium.com/incident/cmtstw4c609hj13mrkaos2h1p https://status.podium.com/incident/cmtstw4c609hj13mrkaos2h1p Phone calls are failing Type: Incident Duration: 2 hours and 35 minutes Affected Components: Phones Sep 3, 15:15:42 GMT+0 - Investigating - We're aware inbound and outbound calls are failing to connect. We've got all hands on deck to resolve this issue as quickly as possible and will provide an update soon. Sep 3, 15:34:55 GMT+0 - Investigating - We have a leading theory into what is causing inbound and outbound calls to fail for some users. We've got parallel workflows to validate and alleviate this issue and will provide further updates soon Sep 3, 15:44:51 GMT+0 - Monitoring - We're seeing inbound and outbound calls succeed again at a normal rate. We're actively monitoring and keeping a close eye on our threshold levels for the next 30 minutes to ensure we're in a good spot again Sep 3, 17:50:41 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 35 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>15:15:42</var> GMT+0</small><br><strong>Investigating</strong> - We're aware inbound and outbound calls are failing to connect. We've got all hands on deck to resolve this issue as quickly as possible and will provide an update soon..</p> <p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>15:34:55</var> GMT+0</small><br><strong>Investigating</strong> - We have a leading theory into what is causing inbound and outbound calls to fail for some users. We've got parallel workflows to validate and alleviate this issue and will provide further updates soon.</p> <p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>15:44:51</var> GMT+0</small><br><strong>Monitoring</strong> - We're seeing inbound and outbound calls succeed again at a normal rate. We're actively monitoring and keeping a close eye on our threshold levels for the next 30 minutes to ensure we're in a good spot again.</p> <p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>17:50:41</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 3 Sep 2026 15:15:42 +0000 https://status.podium.com/incident/cmtlo33qz00sz0wmpposokk6g https://status.podium.com/incident/cmtlo33qz00sz0wmpposokk6g iOS - Location failing to load in location picker Type: Incident Duration: 42 minutes Affected Components: Mobile Sep 1, 17:12:10 GMT+0 - Investigating - We are currently investigating an issue impacting multi location accounts. Users may see locations fail to load in the Inbox location picker. We are also seeing long load times for new log-ins as another side effect of this issue. Sep 1, 17:54:01 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 42 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>17:12:10</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating an issue impacting multi location accounts. Users may see locations fail to load in the Inbox location picker. We are also seeing long load times for new log-ins as another side effect of this issue..</p> <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>17:54:01</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 1 Sep 2026 17:12:10 +0000 https://status.podium.com/incident/cmtixd68h0nq01no1xolsewzr https://status.podium.com/incident/cmtixd68h0nq01no1xolsewzr Increased Message Delivery Errors Type: Incident Duration: 1 hour and 10 minutes Affected Components: Messaging Sep 1, 16:52:35 GMT+0 - Identified - We've identified an issue with our carrier partner causing some outbound SMS messages to fail. We are working with our partner to resolve this and will continue to provide updates. Sep 1, 17:16:20 GMT+0 - Identified - We're continuing to work with our carrier partner to resolve this issue. The failures are intermittent, so retrying a failed message may succeed. Affected messages will display a general system failure error. We will continue to provide updates. Sep 1, 17:40:01 GMT+0 - Monitoring - We're no longer seeing outbound SMS messages fail to deliver. We're continuing to monitor the situation as we work with our carrier partner. Sep 1, 18:02:30 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 10 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>16:52:35</var> GMT+0</small><br><strong>Identified</strong> - We've identified an issue with our carrier partner causing some outbound SMS messages to fail. We are working with our partner to resolve this and will continue to provide updates..</p> <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>17:16:20</var> GMT+0</small><br><strong>Identified</strong> - We're continuing to work with our carrier partner to resolve this issue. The failures are intermittent, so retrying a failed message may succeed. Affected messages will display a general system failure error. We will continue to provide updates..</p> <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>17:40:01</var> GMT+0</small><br><strong>Monitoring</strong> - We're no longer seeing outbound SMS messages fail to deliver. We're continuing to monitor the situation as we work with our carrier partner..</p> <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>18:02:30</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 1 Sep 2026 16:52:35 +0000 https://status.podium.com/incident/cmtiwnzsp0mr01ao1d9umic6s https://status.podium.com/incident/cmtiwnzsp0mr01ao1d9umic6s Intermittent issues with Live Events Type: Incident Affected Components: Messaging Sep 1, 15:54:57 GMT+0 - Identified - We are aware of an intermittent issue with inbox not updating in real time. we are investigating a resolution for this and will update as more information becomes available. Sep 1, 17:18:17 GMT+0 - Monitoring - We implemented logs to better identify and address the issue and will continue to monitor for improvements. Sep 2, 15:20:49 GMT+0 - Monitoring - We implemented a fix and we are seeing improvements across the board, we will continue to monitor to validate that the changes have fully resolved the issue. Type: Incident

Affected Components:

<p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>15:54:57</var> GMT+0</small><br><strong>Identified</strong> - We are aware of an intermittent issue with inbox not updating in real time. we are investigating a resolution for this and will update as more information becomes available..</p> <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>17:18:17</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented logs to better identify and address the issue and will continue to monitor for improvements..</p> <p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>15:20:49</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and we are seeing improvements across the board, we will continue to monitor to validate that the changes have fully resolved the issue..</p> ]]> Tue, 1 Sep 2026 15:54:57 +0000 https://status.podium.com/incident/cmtiulva30n7a13o1kmldu9ku https://status.podium.com/incident/cmtiulva30n7a13o1kmldu9ku AU Inbound & Outbound SMS & MMS delivery delays Type: Incident Affected Components: Messaging Aug 26, 04:47:32 GMT+0 - Resolved - Our carrier partners have resolved the issues and SMS & MMS delivery in Australia is operating normally. Type: Incident

Affected Components:

<p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>04:47:32</var> GMT+0</small><br><strong>Resolved</strong> - Our carrier partners have resolved the issues and SMS & MMS delivery in Australia is operating normally..</p> ]]> Wed, 26 Aug 2026 04:47:32 +0000 https://status.podium.com/incident/cmt9m4gib00030ktcsorgi4ba https://status.podium.com/incident/cmt9m4gib00030ktcsorgi4ba Lag with the Conversation List updating in the Inbox reappeared Type: Incident Duration: 3 days, 22 hours and 35 minutes Affected Components: Messaging Aug 24, 16:23:14 GMT+0 - Identified - We're seeing delays up to an hour with the conversation list updating in the inbox for some accounts. This is related to the incident from last week and we've already get our engineering team working on a more durable fix. We'll provide an update soon. Aug 24, 16:58:00 GMT+0 - Monitoring - We're beginning to see the lag time decrease. We're continuing to monitor to ensure that lag time reaches zero Aug 28, 14:57:51 GMT+0 - Resolved - This incident is resolved. Type: Incident

Duration: 3 days, 22 hours and 35 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 24</var>, <var data-var='time'>16:23:14</var> GMT+0</small><br><strong>Identified</strong> - We're seeing delays up to an hour with the conversation list updating in the inbox for some accounts. This is related to the incident from last week and we've already get our engineering team working on a more durable fix. We'll provide an update soon..</p> <p><small>Aug <var data-var='date'> 24</var>, <var data-var='time'>16:58:00</var> GMT+0</small><br><strong>Monitoring</strong> - We're beginning to see the lag time decrease. We're continuing to monitor to ensure that lag time reaches zero.</p> <p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>14:57:51</var> GMT+0</small><br><strong>Resolved</strong> - This incident is resolved..</p> ]]> Mon, 24 Aug 2026 16:23:14 +0000 https://status.podium.com/incident/cmt7g3f1t1un71ame05j9tyyq https://status.podium.com/incident/cmt7g3f1t1un71ame05j9tyyq Reporting dashboard issues Type: Incident Duration: 14 minutes Affected Components: Web Application, Automations Aug 21, 20:23:05 GMT+0 - Identified - We've identified an issue where reporting dashboards for inbox, leads, calls, and automations are not loading properly. Our team is actively investigating and working on a resolution. We'll provide updates as we learn more. Aug 21, 20:37:16 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 14 minutes

Affected Components: ,

<p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>20:23:05</var> GMT+0</small><br><strong>Identified</strong> - We've identified an issue where reporting dashboards for inbox, leads, calls, and automations are not loading properly. Our team is actively investigating and working on a resolution. We'll provide updates as we learn more..</p> <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>20:37:16</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 21 Aug 2026 20:23:05 +0000 https://status.podium.com/incident/cmt3ecb7m0tia0rpbb1lljtuf https://status.podium.com/incident/cmt3ecb7m0tia0rpbb1lljtuf Lag with conversation list updating in the Inbox Type: Incident Duration: 3 hours and 58 minutes Affected Components: Messaging Aug 21, 16:26:38 GMT+0 - Investigating - We're seeing 15-30 minute lag spikes with conversation lists updating in the inbox. We've got our engineering team working on resolving this lag and will provide an update as soon as possible Aug 21, 17:58:29 GMT+0 - Monitoring - We're seeing the lag starting to decline and return to normal. We'll continue to monitor to ensure we are fully functional Aug 21, 20:24:58 GMT+0 - Resolved - There should no longer be any delay with the inbox and conversation list Type: Incident

Duration: 3 hours and 58 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>16:26:38</var> GMT+0</small><br><strong>Investigating</strong> - We're seeing 15-30 minute lag spikes with conversation lists updating in the inbox. We've got our engineering team working on resolving this lag and will provide an update as soon as possible.</p> <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>17:58:29</var> GMT+0</small><br><strong>Monitoring</strong> - We're seeing the lag starting to decline and return to normal. We'll continue to monitor to ensure we are fully functional.</p> <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>20:24:58</var> GMT+0</small><br><strong>Resolved</strong> - There should no longer be any delay with the inbox and conversation list.</p> ]]> Fri, 21 Aug 2026 16:26:38 +0000 https://status.podium.com/incident/cmt35w8lu0re61apbo1hqjbr6 https://status.podium.com/incident/cmt35w8lu0re61apbo1hqjbr6 Conversations not opening on iOS App v2026.34.1 Type: Incident Duration: 13 minutes Affected Components: Mobile Aug 21, 01:47:42 GMT+0 - Identified - We've identified an issue affecting iOS Mobile App version 2026.34.1 that prevents some conversations from opening. Our team is actively working on a fix, and we'll post updates here as they're available. Aug 21, 02:00:48 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 13 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>01:47:42</var> GMT+0</small><br><strong>Identified</strong> - We've identified an issue affecting iOS Mobile App version 2026.34.1 that prevents some conversations from opening. Our team is actively working on a fix, and we'll post updates here as they're available..</p> <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>02:00:48</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 21 Aug 2026 01:47:42 +0000 https://status.podium.com/incident/cmt2ahxed04wy0rpl63l5t603 https://status.podium.com/incident/cmt2ahxed04wy0rpl63l5t603 AU Customers having issues answering calls and toggling on call queues Type: Incident Duration: 4 hours and 21 minutes Affected Components: Phones Aug 19, 02:23:09 GMT+0 - Investigating - We're investigating reports of AU Customers being unable to answer calls, toggle on Call Queues or save call groups. Aug 19, 04:28:18 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 19, 06:44:37 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 hours and 21 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>02:23:09</var> GMT+0</small><br><strong>Investigating</strong> - We're investigating reports of AU Customers being unable to answer calls, toggle on Call Queues or save call groups..</p> <p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>04:28:18</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>06:44:37</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 19 Aug 2026 02:23:09 +0000 https://status.podium.com/incident/cmszgvu38089t0yo07qa9btb6 https://status.podium.com/incident/cmszgvu38089t0yo07qa9btb6 Issues with loading the Inbox Type: Incident Duration: 17 minutes Affected Components: Web Application Aug 18, 20:15:02 GMT+0 - Investigating - We're investigating elevated reports of the inbox not loading. Aug 18, 20:25:59 GMT+0 - Identified - We've identified the issue that may be impacting users and are working towards a fix. Aug 18, 20:31:50 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 17 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>20:15:02</var> GMT+0</small><br><strong>Investigating</strong> - We're investigating elevated reports of the inbox not loading..</p> <p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>20:25:59</var> GMT+0</small><br><strong>Identified</strong> - We've identified the issue that may be impacting users and are working towards a fix..</p> <p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>20:31:50</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 18 Aug 2026 20:15:02 +0000 https://status.podium.com/incident/cmsz3qf3g02y50zmzghvn3sz0 https://status.podium.com/incident/cmsz3qf3g02y50zmzghvn3sz0 Some Bulk Messages are failing to send Type: Incident Duration: 43 minutes Affected Components: Bulk Messaging Aug 17, 14:55:15 GMT+0 - Investigating - We're getting unusually high errors of bulk messages failing to send. We've got our engineering team taking a look to remedy this issue as quickly as possible. Aug 17, 15:18:21 GMT+0 - Monitoring - We have implemented a fix and are starting to see these bulk messages start to send out. We'll keep an eye on the progress of bulk messages until we're fully caught up. We'll provide an update once we've done so Aug 17, 15:38:32 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 43 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 17</var>, <var data-var='time'>14:55:15</var> GMT+0</small><br><strong>Investigating</strong> - We're getting unusually high errors of bulk messages failing to send. We've got our engineering team taking a look to remedy this issue as quickly as possible..</p> <p><small>Aug <var data-var='date'> 17</var>, <var data-var='time'>15:18:21</var> GMT+0</small><br><strong>Monitoring</strong> - We have implemented a fix and are starting to see these bulk messages start to send out. We'll keep an eye on the progress of bulk messages until we're fully caught up. We'll provide an update once we've done so.</p> <p><small>Aug <var data-var='date'> 17</var>, <var data-var='time'>15:38:32</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 17 Aug 2026 14:55:15 +0000 https://status.podium.com/incident/cmsxcvbol15g50kqxfhxwfhi1 https://status.podium.com/incident/cmsxcvbol15g50kqxfhxwfhi1 Scheduled Maintenance for AI Type: Maintenance Duration: 1 hour Affected Components: AI Employee Jul 21, 20:05:13 GMT+0 - Identified - We'll be doing scheduled maintenance on our AI backend starting at 3AM Mountain Time on Sunday, August 16th. Aug 16, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 16, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Jul <var data-var='date'> 21</var>, <var data-var='time'>20:05:13</var> GMT+0</small><br><strong>Identified</strong> - We'll be doing scheduled maintenance on our AI backend starting at 3AM Mountain Time on Sunday, August 16th..</p> <p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 16 Aug 2026 09:00:00 +0000 https://status.podium.com/maintenance/cmrv31xh702e80rmq729597kh https://status.podium.com/maintenance/cmrv31xh702e80rmq729597kh Voice AI updating contacts and escalations are degraded Type: Incident Duration: 1 hour and 57 minutes Affected Components: AI Employee Aug 10, 22:02:33 GMT+0 - Investigating - We are currently investigating this incident. Aug 10, 23:59:56 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 57 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 10</var>, <var data-var='time'>22:02:33</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 10</var>, <var data-var='time'>23:59:56</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 10 Aug 2026 22:02:33 +0000 https://status.podium.com/incident/cmsns1urz028q1aml9rugu49t https://status.podium.com/incident/cmsns1urz028q1aml9rugu49t General Maintenance Type: Maintenance Duration: 1 hour Affected Components: Messaging, AI Employee, Phones, Payments, Webchat Aug 9, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 9, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 6, 18:39:59 GMT+0 - Identified - We are planning for a scheduled maintenance during this time, during the maintenance, you may notice a brief 1-2 minute interruption across some services. Type: Maintenance

Duration: 1 hour

Affected Components: , , , ,

<p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>18:39:59</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during this time, during the maintenance, you may notice a brief 1-2 minute interruption across some services..</p> ]]> Sun, 9 Aug 2026 08:00:00 +0000 https://status.podium.com/maintenance/cmshv1xum02ro0rpqft03g55t https://status.podium.com/maintenance/cmshv1xum02ro0rpqft03g55t Some Podium Phones are down Type: Incident Duration: 9 minutes Affected Components: Phones Jul 21, 20:34:34 GMT+0 - Investigating - We're seeing a large number of internal errors with Podium Phones causing calls to fail. We're actively investigating and working on a fix to resolve these errors and will provide an update soon Jul 21, 20:39:09 GMT+0 - Monitoring - We've implemented our fix and are seeing results return to normal. We're continuing to monitor to ensure regular functionality Jul 21, 20:43:28 GMT+0 - Resolved - Our Podium Phones functionality has fully returned to normal. We apologize for the inconvenience this caused and will be investigating the root cause to ensure similar down time doesn't occur again. Type: Incident

Duration: 9 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 21</var>, <var data-var='time'>20:34:34</var> GMT+0</small><br><strong>Investigating</strong> - We're seeing a large number of internal errors with Podium Phones causing calls to fail. We're actively investigating and working on a fix to resolve these errors and will provide an update soon.</p> <p><small>Jul <var data-var='date'> 21</var>, <var data-var='time'>20:39:09</var> GMT+0</small><br><strong>Monitoring</strong> - We've implemented our fix and are seeing results return to normal. We're continuing to monitor to ensure regular functionality.</p> <p><small>Jul <var data-var='date'> 21</var>, <var data-var='time'>20:43:28</var> GMT+0</small><br><strong>Resolved</strong> - Our Podium Phones functionality has fully returned to normal. We apologize for the inconvenience this caused and will be investigating the root cause to ensure similar down time doesn't occur again..</p> ]]> Tue, 21 Jul 2026 20:34:34 +0000 https://status.podium.com/incident/cmrv43ori02u80zmq1oibrpfe https://status.podium.com/incident/cmrv43ori02u80zmq1oibrpfe Repeated notifications for a missed call Type: Incident Duration: 1 hour and 31 minutes Affected Components: Phones Jul 14, 21:08:56 GMT+0 - Identified - We're getting reports of users getting repeated notifications of missed phone calls. We're aware of the issue and pushing a fix out for this. These notifications are wrongfully repeating and inbound calls are unaffected Jul 14, 22:22:26 GMT+0 - Identified - We're running into some issues with the attempted fix for this phones notification incident. Rest assured we're still moving full speed ahead at releasing this fix for all users Jul 14, 22:37:47 GMT+0 - Monitoring - Our fix is live and we are ensuring that activity returns to normal Jul 14, 22:40:12 GMT+0 - Resolved - This incident has been resolved! Type: Incident

Duration: 1 hour and 31 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>21:08:56</var> GMT+0</small><br><strong>Identified</strong> - We're getting reports of users getting repeated notifications of missed phone calls. We're aware of the issue and pushing a fix out for this. These notifications are wrongfully repeating and inbound calls are unaffected.</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>22:22:26</var> GMT+0</small><br><strong>Identified</strong> - We're running into some issues with the attempted fix for this phones notification incident. Rest assured we're still moving full speed ahead at releasing this fix for all users.</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>22:37:47</var> GMT+0</small><br><strong>Monitoring</strong> - Our fix is live and we are ensuring that activity returns to normal.</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>22:40:12</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved!.</p> ]]> Tue, 14 Jul 2026 21:08:56 +0000 https://status.podium.com/incident/cmrl58wnm026x0kme9mdubf0q https://status.podium.com/incident/cmrl58wnm026x0kme9mdubf0q Inbox search failing to return results Type: Incident Duration: 3 hours and 6 minutes Affected Components: Messaging, Contacts Jul 14, 17:09:46 GMT+0 - Resolved - This incident has been resolved. Jul 14, 14:03:39 GMT+0 - Investigating - We are investigating an issue where inbox search is failing to return any results, both keywords and contacts. We investigating the errors and will post updates as more information becomes available. Jul 14, 14:25:32 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 3 hours and 6 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>17:09:46</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>14:03:39</var> GMT+0</small><br><strong>Investigating</strong> - We are investigating an issue where inbox search is failing to return any results, both keywords and contacts. We investigating the errors and will post updates as more information becomes available..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>14:25:32</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Tue, 14 Jul 2026 14:03:39 +0000 https://status.podium.com/incident/cmrkq20970esm1apnsnlyr21x https://status.podium.com/incident/cmrkq20970esm1apnsnlyr21x Scheduled Public API Maintenance Type: Maintenance Duration: 1 hour Affected Components: Public API Jun 29, 16:45:51 GMT+0 - Identified - We will have scheduled maintenance of our public API on July 12th from 3-4 AM Mountain Time. During maintenance the public api may experience delays or degraded performance Jul 12, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Jul 12, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>16:45:51</var> GMT+0</small><br><strong>Identified</strong> - We will have scheduled maintenance of our public API on July 12th from 3-4 AM Mountain Time. During maintenance the public api may experience delays or degraded performance.</p> <p><small>Jul <var data-var='date'> 12</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jul <var data-var='date'> 12</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sun, 12 Jul 2026 09:00:00 +0000 https://status.podium.com/maintenance/cmqzg8t6l05qh2ks6jhmxdti0 https://status.podium.com/maintenance/cmqzg8t6l05qh2ks6jhmxdti0 Tekion LeadSync is down due to a Tekion outage Type: Incident Duration: 1 hour and 8 minutes Affected Components: LeadDrive Jul 9, 16:30:00 GMT+0 - Identified - Tekion has confirmed the outage and are actively working on a resolution. Until then we are unable to sync leads or schedule appointments in Tekion. Jul 9, 17:38:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 8 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>16:30:00</var> GMT+0</small><br><strong>Identified</strong> - Tekion has confirmed the outage and are actively working on a resolution. Until then we are unable to sync leads or schedule appointments in Tekion..</p> <p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>17:38:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 9 Jul 2026 16:30:00 +0000 https://status.podium.com/incident/cmrdr0pzf032j0rs5r3vizhnu https://status.podium.com/incident/cmrdr0pzf032j0rs5r3vizhnu Large number of Bulk Messages are failing to send Type: Incident Duration: 1 hour and 8 minutes Affected Components: Bulk Messaging Jul 9, 16:18:14 GMT+0 - Monitoring - We're seeing improvement from our fix but will continue to monitor over the next hour or so to ensure stability has returned to normal Jul 9, 17:00:11 GMT+0 - Resolved - Bulk messages are now working normally. Thank you for your patience Jul 9, 15:52:12 GMT+0 - Investigating - We're receiving a large number of reports of bulk messages failing to send. We are actively investigating Jul 9, 16:11:07 GMT+0 - Identified - We believe we've identified the root cause and are pushing a fix to address this. We'll monitor once this fix is live to ensure bulk messaging returns to normal functionality Type: Incident

Duration: 1 hour and 8 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>16:18:14</var> GMT+0</small><br><strong>Monitoring</strong> - We're seeing improvement from our fix but will continue to monitor over the next hour or so to ensure stability has returned to normal.</p> <p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>17:00:11</var> GMT+0</small><br><strong>Resolved</strong> - Bulk messages are now working normally. Thank you for your patience.</p> <p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>15:52:12</var> GMT+0</small><br><strong>Investigating</strong> - We're receiving a large number of reports of bulk messages failing to send. We are actively investigating.</p> <p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>16:11:07</var> GMT+0</small><br><strong>Identified</strong> - We believe we've identified the root cause and are pushing a fix to address this. We'll monitor once this fix is live to ensure bulk messaging returns to normal functionality.</p> ]]> Thu, 9 Jul 2026 15:52:12 +0000 https://status.podium.com/incident/cmrdoqcbx01wx0ks3iwon5ggv https://status.podium.com/incident/cmrdoqcbx01wx0ks3iwon5ggv Inbound calls on iOS are failing to connect for a small number of users Type: Incident Duration: 1 day, 23 hours and 52 minutes Affected Components: Phones, Mobile Jul 6, 16:24:56 GMT+0 - Investigating - Calls on the iOS app are connecting, but no audio is heard. Jul 6, 17:56:02 GMT+0 - Identified - We are continuing to work on a resolution for this incident. Our team has identified an issue with one of our backend carriers that is contributing to the audio problems, and we are actively working with them to resolve it as quickly as possible. Jul 7, 15:48:27 GMT+0 - Identified - We have made improvements to the call experience on iOS but are still seeing a high number of intermittent errors with inbound calls on iOS devices and are still actively working on a fix Jul 7, 19:57:42 GMT+0 - Identified - We are working on releasing a new version of the iOS Podium app that will contain the fix for these failing inbound calls as quickly as possible. Jul 8, 16:17:01 GMT+0 - Resolved - iOS app version `2026.28.0` has been released on the App Store and will be available to all users shortly. This version will resolve any remaining issues with inbound calls not being able to be answered. We appreciate your patience with this incident Type: Incident

Duration: 1 day, 23 hours and 52 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>16:24:56</var> GMT+0</small><br><strong>Investigating</strong> - Calls on the iOS app are connecting, but no audio is heard..</p> <p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>17:56:02</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a resolution for this incident. Our team has identified an issue with one of our backend carriers that is contributing to the audio problems, and we are actively working with them to resolve it as quickly as possible..</p> <p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>15:48:27</var> GMT+0</small><br><strong>Identified</strong> - We have made improvements to the call experience on iOS but are still seeing a high number of intermittent errors with inbound calls on iOS devices and are still actively working on a fix.</p> <p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>19:57:42</var> GMT+0</small><br><strong>Identified</strong> - We are working on releasing a new version of the iOS Podium app that will contain the fix for these failing inbound calls as quickly as possible..</p> <p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>16:17:01</var> GMT+0</small><br><strong>Resolved</strong> - iOS app version `2026.28.0` has been released on the App Store and will be available to all users shortly. This version will resolve any remaining issues with inbound calls not being able to be answered. We appreciate your patience with this incident.</p> ]]> Mon, 6 Jul 2026 16:24:56 +0000 https://status.podium.com/incident/cmr9fkvth13ru0zqf1bypwpo0 https://status.podium.com/incident/cmr9fkvth13ru0zqf1bypwpo0 Investigating Issues with Public API Webhook Delivery Type: Incident Duration: 17 hours and 29 minutes Affected Components: Public API Jul 1, 06:05:53 GMT+0 - Identified - We're investigating elevated reports of message.receive and message.sent webhooks from the Public API not firing as expected. Our engineering team is actively investigating the issue and will provide updates as more information becomes available. Jul 1, 23:34:40 GMT+0 - Resolved - This incident has been resolved. Jul 1, 11:22:39 GMT+0 - Monitoring - We implemented a fix, the backlog is clearing, and we are currently monitoring the result Type: Incident

Duration: 17 hours and 29 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>06:05:53</var> GMT+0</small><br><strong>Identified</strong> - We're investigating elevated reports of message.receive and message.sent webhooks from the Public API not firing as expected. Our engineering team is actively investigating the issue and will provide updates as more information becomes available..</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>23:34:40</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>11:22:39</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix, the backlog is clearing, and we are currently monitoring the result.</p> ]]> Wed, 1 Jul 2026 06:05:53 +0000 https://status.podium.com/incident/cmr1o9j7y04sg0rmozb4lhbth https://status.podium.com/incident/cmr1o9j7y04sg0rmozb4lhbth Investigating Issues with Public API Webhook Delivery Type: Incident Duration: 5 hours and 3 minutes Affected Components: Public API Jun 30, 02:30:46 GMT+0 - Resolved - This incident has been resolved. Jun 29, 21:27:45 GMT+0 - Investigating - We’re investigating elevated reports of message.receive and message.sent webhooks from the Public API not firing as expected. Our engineering team is actively investigating the issue and will provide updates as more information becomes available. Type: Incident

Duration: 5 hours and 3 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>02:30:46</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>21:27:45</var> GMT+0</small><br><strong>Investigating</strong> - We’re investigating elevated reports of message.receive and message.sent webhooks from the Public API not firing as expected. Our engineering team is actively investigating the issue and will provide updates as more information becomes available..</p> ]]> Mon, 29 Jun 2026 21:27:45 +0000 https://status.podium.com/incident/cmqzqbcf400up0zrrquqac1rx https://status.podium.com/incident/cmqzqbcf400up0zrrquqac1rx Calls dropping and call failure Type: Incident Duration: 20 hours and 49 minutes Affected Components: Phones Jun 30, 03:54:34 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 29, 16:19:45 GMT+0 - Identified - We have currently identified an issue causing dropped calls and not being able to make or receive calls intermittently. Jun 30, 13:09:11 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 20 hours and 49 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>03:54:34</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>16:19:45</var> GMT+0</small><br><strong>Identified</strong> - We have currently identified an issue causing dropped calls and not being able to make or receive calls intermittently..</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>13:09:11</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 29 Jun 2026 16:19:45 +0000 https://status.podium.com/incident/cmqzfb8xl051y2ks6thcgrhi0 https://status.podium.com/incident/cmqzfb8xl051y2ks6thcgrhi0 Minor Database upgrade Type: Maintenance Duration: 15 minutes Affected Components: Messaging Jun 28, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 28, 05:15:00 GMT+0 - Completed - Maintenance has completed successfully Jun 25, 18:26:31 GMT+0 - Identified - We are planning for a scheduled database upgrade, during this time users may experience delays in messages. Type: Maintenance

Duration: 15 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 28</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 28</var>, <var data-var='time'>05:15:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>18:26:31</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled database upgrade, during this time users may experience delays in messages..</p> ]]> Sun, 28 Jun 2026 05:00:00 +0000 https://status.podium.com/maintenance/cmqtu2v0j01sk2jp05fhb3021 https://status.podium.com/maintenance/cmqtu2v0j01sk2jp05fhb3021 Calls dropping and call failure Type: Incident Duration: 1 hour and 11 minutes Affected Components: Phones Jun 25, 17:36:03 GMT+0 - Investigating - We are currently investigating an issue causing dropped calls and not being able to make or receive calls intermittently. Jun 25, 18:15:01 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 25, 18:46:36 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 11 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>17:36:03</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating an issue causing dropped calls and not being able to make or receive calls intermittently..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>18:15:01</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>18:46:36</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 25 Jun 2026 17:36:03 +0000 https://status.podium.com/incident/cmqts9yp6014l2iqguz56aa3m https://status.podium.com/incident/cmqts9yp6014l2iqguz56aa3m Database Maintenance Type: Maintenance Duration: 1 hour Affected Components: Web Application Apr 26, 09:00:00 GMT+0 - Identified - We will be performing scheduled maintenance during this time. Some users may experience temporary errors between 3:00 and 4:00 AM MT. Refreshing the page or waiting a few minutes should resolve any issues Apr 26, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 26, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled maintenance during this time. Some users may experience temporary errors between 3:00 and 4:00 AM MT. Refreshing the page or waiting a few minutes should resolve any issues.</p> <p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 26 Apr 2026 09:00:00 +0000 https://status.podium.com/maintenance/cmnry2oy301l2nebyljb63nhu https://status.podium.com/maintenance/cmnry2oy301l2nebyljb63nhu Planned Maintenance Type: Maintenance Duration: 1 hour Affected Components: Messaging, Web Application Apr 12, 09:00:00 GMT+0 - Identified - We are planning a maintenance for our leads database at this time. We expect the overall down time to be around 10 minutes. Apr 12, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 12, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning a maintenance for our leads database at this time. We expect the overall down time to be around 10 minutes..</p> <p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 12 Apr 2026 09:00:00 +0000 https://status.podium.com/maintenance/cmnhvlm41051z4kqc7g0kfo0q https://status.podium.com/maintenance/cmnhvlm41051z4kqc7g0kfo0q Leads Scheduled Maintenance Type: Maintenance Duration: 1 hour Affected Components: LeadDrive, Messaging Mar 22, 09:00:00 GMT+0 - Identified - We are planning a maintenance for our leads database at this time. We expect the overall down time to be around 10 minutes. Mar 22, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 22, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning a maintenance for our leads database at this time. We expect the overall down time to be around 10 minutes..</p> <p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 22 Mar 2026 09:00:00 +0000 https://status.podium.com/maintenance/cmmdxssrr08lh11oyfw1o695f https://status.podium.com/maintenance/cmmdxssrr08lh11oyfw1o695f Scheduled Maintenance for Notifications Type: Maintenance Duration: 1 hour Affected Components: Podium Services Feb 22, 10:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 22, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 22, 10:00:00 GMT+0 - Identified - We'll be doing some scheduled database maintenance on our notification system on February 22nd between 3AM to 4AM Mountain Time. Notifications will be down for about 5-10 minutes Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Feb <var data-var='date'> 22</var>, <var data-var='time'>10:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 22</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 22</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Identified</strong> - We'll be doing some scheduled database maintenance on our notification system on February 22nd between 3AM to 4AM Mountain Time. Notifications will be down for about 5-10 minutes.</p> ]]> Sun, 22 Feb 2026 10:00:00 +0000 https://status.podium.com/maintenance/cmlfoaf2m0xfwvoi57guy2nwr https://status.podium.com/maintenance/cmlfoaf2m0xfwvoi57guy2nwr Automations Backend Maintenance Planned Type: Maintenance Duration: 1 hour Affected Components: Automations Feb 8, 10:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 8, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 8, 10:00:00 GMT+0 - Identified - We are planning for scheduled maintenance to the backend of our automation systems on Sunday morning, February 8th from 3am to 4am Mountain Time. During this time, the automations UI will be unavailable, and no automation actions will be triggered (scheduled or instant). Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>10:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for scheduled maintenance to the backend of our automation systems on Sunday morning, February 8th from 3am to 4am Mountain Time. During this time, the automations UI will be unavailable, and no automation actions will be triggered (scheduled or instant)..</p> ]]> Sun, 8 Feb 2026 10:00:00 +0000 https://status.podium.com/maintenance/cmkvnxlmn03abt684hdxxn25r https://status.podium.com/maintenance/cmkvnxlmn03abt684hdxxn25r Webchat Scheduled Maintenance Type: Maintenance Duration: 1 hour Affected Components: Webchat Feb 8, 10:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 8, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 8, 10:00:00 GMT+0 - Identified - We will be performing scheduled maintenance on our Webchat product during the window below. During this time, Webchat may be slow to load or temporarily unavailable on your website. Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>10:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled maintenance on our Webchat product during the window below. During this time, Webchat may be slow to load or temporarily unavailable on your website..</p> ]]> Sun, 8 Feb 2026 10:00:00 +0000 https://status.podium.com/maintenance/cmk1y4jua025nb70ub2l858px https://status.podium.com/maintenance/cmk1y4jua025nb70ub2l858px Podium Scheduled Maintenace Type: Maintenance Duration: 30 minutes Affected Components: Web Application Jan 18, 10:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 18, 10:30:00 GMT+0 - Completed - Maintenance has completed successfully Jan 18, 10:00:00 GMT+0 - Identified - We will have some scheduled maintenance on January 18th at 3am Mountain Time. Maintenance should last about 30 minutes. Podium may be down during this time Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>10:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>10:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will have some scheduled maintenance on January 18th at 3am Mountain Time. Maintenance should last about 30 minutes. Podium may be down during this time.</p> ]]> Sun, 18 Jan 2026 10:00:00 +0000 https://status.podium.com/maintenance/cmk4be0o201t2213ht2sacjwx https://status.podium.com/maintenance/cmk4be0o201t2213ht2sacjwx Upcoming Network Maintenance – Subnet Expansion Type: Maintenance Duration: 30 minutes Affected Components: Phones Dec 26, 16:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 26, 16:30:00 GMT+0 - Completed - Maintenance has completed successfully Dec 26, 16:00:00 GMT+0 - Identified - Podium will be introducing a new subnet (18.98.44.32/28) as part of scheduled infrastructure enhancements taking place over the coming weeks. While no service disruption is anticipated, we recommend that customers review and update their firewall allowlists to ensure this subnet is permitted for Podium services. Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 26</var>, <var data-var='time'>16:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 26</var>, <var data-var='time'>16:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Dec <var data-var='date'> 26</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Identified</strong> - Podium will be introducing a new subnet (18.98.44.32/28) as part of scheduled infrastructure enhancements taking place over the coming weeks. While no service disruption is anticipated, we recommend that customers review and update their firewall allowlists to ensure this subnet is permitted for Podium services..</p> ]]> Fri, 26 Dec 2025 16:00:00 +0000 https://status.podium.com/maintenance/cmine7bc600brf9zldnvz81jt https://status.podium.com/maintenance/cmine7bc600brf9zldnvz81jt Podium Scheduled Maintenance Type: Maintenance Duration: 1 hour Affected Components: Web Application Nov 16, 10:00:00 GMT+0 - Identified - We will be performing scheduled maintenance during this time. Some users may experience temporary errors between **3:00 and 4:00 AM MT**. Refreshing the page or waiting a few minutes should resolve any issues Nov 16, 10:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 16, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Nov <var data-var='date'> 16</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled maintenance during this time. Some users may experience temporary errors between **3:00 and 4:00 AM MT**. Refreshing the page or waiting a few minutes should resolve any issues.</p> <p><small>Nov <var data-var='date'> 16</var>, <var data-var='time'>10:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 16</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 16 Nov 2025 10:00:00 +0000 https://status.podium.com/maintenance/cmh3wwcus01hsv9h3i9lk9dkc https://status.podium.com/maintenance/cmh3wwcus01hsv9h3i9lk9dkc Platform maintenance Type: Maintenance Duration: 1 hour Affected Components: Messaging, Automations Nov 9, 09:00:00 GMT+0 - Identified - We are planning platform maintenance on Sunday, November 9th, between 2-3am Mountain Time. The maintenance will have the following impact: * Manually-sent outbound messages will fail during this time * Inbound messages will be delayed, appearing in your Podium inbox once the maintenance is finished. * Automations will be paused, sending after the maintenance is finished. Nov 9, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 9, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning platform maintenance on Sunday, November 9th, between 2-3am Mountain Time. The maintenance will have the following impact: * Manually-sent outbound messages will fail during this time * Inbound messages will be delayed, appearing in your Podium inbox once the maintenance is finished. * Automations will be paused, sending after the maintenance is finished..</p> <p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 9 Nov 2025 09:00:00 +0000 https://status.podium.com/maintenance/cmhm968gy027umrulbieznybb https://status.podium.com/maintenance/cmhm968gy027umrulbieznybb Podium Planned Maintenance Type: Maintenance Duration: 1 hour Affected Components: Automations, Bulk Messaging, Messaging, Web Application Sep 7, 09:00:00 GMT+0 - Identified - We will be performing platform maintenance on September 7th at 3AM MT. Maintenance will last an hour or less. During this time, all accounts will experience the following: * Inbound messages will be delayed, but will appear after the maintenance is finished * Outbound messages sent via automation will be delayed until after the maintenance is finished * Scheduled outbound individual and bulk messages scheduled during this time will not be sent * Notifications will not be delivered Additionally, the platform will be inaccessible for some accounts during this time. Sep 7, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Sep 7, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour

Affected Components: , , ,

<p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing platform maintenance on September 7th at 3AM MT. Maintenance will last an hour or less. During this time, all accounts will experience the following: * Inbound messages will be delayed, but will appear after the maintenance is finished * Outbound messages sent via automation will be delayed until after the maintenance is finished * Scheduled outbound individual and bulk messages scheduled during this time will not be sent * Notifications will not be delivered Additionally, the platform will be inaccessible for some accounts during this time..</p> <p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sun, 7 Sep 2025 09:00:00 +0000 https://status.podium.com/maintenance/cmew17bb8004rgkh6zddjtkmt https://status.podium.com/maintenance/cmew17bb8004rgkh6zddjtkmt Phones Maintenance Type: Maintenance Duration: 15 minutes Affected Components: Phones Aug 27, 10:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 27, 10:00:00 GMT+0 - Identified - We are performing maintenance on our Phones Product beginning at 4:00am MST. We expect minimal impact but intermittent errors may occur while using our Phones product. Aug 27, 10:15:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 15 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>10:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are performing maintenance on our Phones Product beginning at 4:00am MST. We expect minimal impact but intermittent errors may occur while using our Phones product..</p> <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>10:15:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 27 Aug 2025 10:00:00 +0000 https://status.podium.com/maintenance/cmet21af0000q3u4mawpoxjr0 https://status.podium.com/maintenance/cmet21af0000q3u4mawpoxjr0 Automations Maintenance Type: Maintenance Duration: 30 minutes Affected Components: Automations Aug 17, 09:30:00 GMT+0 - Completed - Maintenance has completed successfully Aug 17, 09:00:00 GMT+0 - Identified - We will be performing maintenance on our Automations service starting at **3:00 AM MT on August 17th**. The maintenance is expected to last approximately **15 minutes**. During this time, **events sent to the Automations platform may not be processed**. Aug 17, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 17</var>, <var data-var='time'>09:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 17</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing maintenance on our Automations service starting at **3:00 AM MT on August 17th**. The maintenance is expected to last approximately **15 minutes**. During this time, **events sent to the Automations platform may not be processed**..</p> <p><small>Aug <var data-var='date'> 17</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sun, 17 Aug 2025 09:00:00 +0000 https://status.podium.com/maintenance/cmdxi43yo00i914haoyd5or0g https://status.podium.com/maintenance/cmdxi43yo00i914haoyd5or0g Podium Maintenance Type: Maintenance Duration: 30 minutes Affected Components: Messaging Aug 10, 08:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance from 2 AM MST to 2:30 AM MST. During this time users may experience issues with accessing the inbox and other parts of the Podium App. Aug 10, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 10, 08:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 10</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance from 2 AM MST to 2:30 AM MST. During this time users may experience issues with accessing the inbox and other parts of the Podium App..</p> <p><small>Aug <var data-var='date'> 10</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 10</var>, <var data-var='time'>08:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 10 Aug 2025 08:00:00 +0000 https://status.podium.com/maintenance/cmdomaqda001mzrfj8v6u2yxu https://status.podium.com/maintenance/cmdomaqda001mzrfj8v6u2yxu Planned maintenance for Bulk Messages Type: Maintenance Duration: 1 hour Affected Components: Bulk Messaging Jul 27, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Jul 27, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 27, 09:00:00 GMT+0 - Identified - We are planning for some scheduled maintenance for bulk messages this Sunday, July 27th at 3am Mountain Time. Bulk Message sending will not be available from 3am to 4am Mountain Time. Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for some scheduled maintenance for bulk messages this Sunday, July 27th at 3am Mountain Time. Bulk Message sending will not be available from 3am to 4am Mountain Time..</p> ]]> Sun, 27 Jul 2025 09:00:00 +0000 https://status.podium.com/maintenance/cmddohr7s002y4fz22l4e34bg https://status.podium.com/maintenance/cmddohr7s002y4fz22l4e34bg Review Invite Maintenance Type: Maintenance Duration: 2 hours Affected Components: Reviews Jul 13, 07:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance on July 13th at 2 a.m. MT. During this time, both creating review invitations and viewing existing ones will be unavailable. Jul 13, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 13, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance on July 13th at 2 a.m. MT. During this time, both creating review invitations and viewing existing ones will be unavailable..</p> <p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 13 Jul 2025 07:00:00 +0000 https://status.podium.com/maintenance/cmcjjmrl6000uaty3xh6amxwp https://status.podium.com/maintenance/cmcjjmrl6000uaty3xh6amxwp Podium Maintenance Type: Maintenance Duration: 30 minutes Affected Components: Web Application May 4, 09:00:01 GMT+0 - Identified - Maintenance is now in progress May 4, 09:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance on May 4th at 3:00am MT. You may see an increase in errors during this time that should be resolvable with a retry. May 4, 09:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>May <var data-var='date'> 4</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 4</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance on May 4th at 3:00am MT. You may see an increase in errors during this time that should be resolvable with a retry..</p> <p><small>May <var data-var='date'> 4</var>, <var data-var='time'>09:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 4 May 2025 09:00:00 +0000 https://status.podium.com/maintenance/cma1n4fdr005s3b4t4hyufjax https://status.podium.com/maintenance/cma1n4fdr005s3b4t4hyufjax Podium Maintenance Type: Maintenance Duration: 1 hour Affected Components: Web Application Apr 13, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 13, 09:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance on April 13th at 3:00am MT. You may see an increase in errors during this time that should be resolvable with a retry. Apr 13, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance on April 13th at 3:00am MT. You may see an increase in errors during this time that should be resolvable with a retry..</p> <p><small>Apr <var data-var='date'> 13</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 13 Apr 2025 09:00:00 +0000 https://status.podium.com/maintenance/cm8j02xiw004nets5gl2erazs https://status.podium.com/maintenance/cm8j02xiw004nets5gl2erazs Phones Maintenance Type: Maintenance Duration: 30 minutes Affected Components: Phones Apr 6, 09:00:00 GMT+0 - Identified - We are scheduling a Phones Maintenance for April 6th at 3:00AM MT. Our phones product may be impacted during this time. Apr 6, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 6, 09:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are scheduling a Phones Maintenance for April 6th at 3:00AM MT. Our phones product may be impacted during this time..</p> <p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>09:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 6 Apr 2025 09:00:00 +0000 https://status.podium.com/maintenance/cm8j01agp003xets5y6jqub47 https://status.podium.com/maintenance/cm8j01agp003xets5y6jqub47 Reviews Maintenance Type: Maintenance Duration: 30 minutes Affected Components: Reviews Mar 30, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 30, 09:00:00 GMT+0 - Identified - We are doing maintenance on our Reviews Product. During this time, customers will be unable to Reply to Google Reviews, Pull in any received reviews from Google, or Connect Google to Podium for about 30 minutes. Your customers will still be able to leave reviews for Google. Mar 30, 09:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are doing maintenance on our Reviews Product. During this time, customers will be unable to Reply to Google Reviews, Pull in any received reviews from Google, or Connect Google to Podium for about 30 minutes. Your customers will still be able to leave reviews for Google..</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>09:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 30 Mar 2025 09:00:00 +0000 https://status.podium.com/maintenance/cm7dmafuq000n8la4art8pqfk https://status.podium.com/maintenance/cm7dmafuq000n8la4art8pqfk Reviews Maintenance Type: Maintenance Duration: 30 minutes Affected Components: Reviews Feb 24, 01:30:00 GMT+0 - Identified - We are doing maintenance on our Reviews Product. During this time, customers will be unable to view or respond to reviews on the Reviews Page for about 30 minutes. Review data will still be accessible in Reporting. Feb 24, 02:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 24, 01:30:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 24</var>, <var data-var='time'>01:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are doing maintenance on our Reviews Product. During this time, customers will be unable to view or respond to reviews on the Reviews Page for about 30 minutes. Review data will still be accessible in Reporting..</p> <p><small>Feb <var data-var='date'> 24</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 24</var>, <var data-var='time'>01:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Mon, 24 Feb 2025 01:30:00 +0000 https://status.podium.com/maintenance/cm7dyi61y004fl3gdaf6d6aar https://status.podium.com/maintenance/cm7dyi61y004fl3gdaf6d6aar