Messaging experiencing degraded performance

Issues sending Facebook Messages through Podium

Resolved
Partial outage
Started 6 months ago Lasted about 4 hours

Affected

Messaging
Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We are seeing issues sending Facebook Messages through Podium. User's may experience a "Whoops! An error occurred while sending the message".

    We are awaiting a resolution from our partner.