Phones are down for the vast majority of customers
Resolved
Operational
Started about 1 month ago Lasted about 2 hours
Affected
Phones
Updates
Resolved
Resolved
This incident has been resolved.
Monitoring
Monitoring
We've noticed phones starting to go back online. We'll continue to monitor to ensure no new errors arise.
Identified
Identified
We are continuing to work on a fix for this incident.
Investigating
Investigating
We've identified an issue with some locations where Podium Phones are not connecting to receive or make calls. Our team is actively working towards resolution.