Podium - Inbound calls to numbers with phone menus say there is an error and drop – Incident details
All systems operational
Inbound calls to numbers with phone menus say there is an error and drop
Resolved
Degraded performance
Started 5 months agoLasted about 1 hour
Affected
Phones
Degraded performance from 5:51 PM to 6:38 PM
Updates
Resolved
Resolved
This incident has been resolved.
Identified
Update
We have identified that updating a setting on the phone number's settings page(e.g., name) will resolve this issue and are working on a permanent resolution.
Identified
Identified
We are continuing to work on a fix for this incident.