Podium - Contacts Page and Contact Drawers slow to load or not loading at all – Incident details

All systems operational

Contacts Page and Contact Drawers slow to load or not loading at all

Resolved
Degraded performance
Started 3 months agoLasted 17 minutes

Affected

Contacts

Degraded performance from 9:19 PM to 9:36 PM

Updates
  • Resolved
    Resolved

    This issue has been identified and resolved.

  • Investigating
    Investigating

    Some customers are seeing slowness to load in their Contacts page and Contact drawer to the right of their conversations, with occasional failures to load. We are currently investigating this incident.