Podium - Issues with AI Responses – Incident details
All systems operational
Issues with AI Responses
Resolved
Degraded performance
Started 3 months agoLasted about 1 hour
Affected
Automations
Degraded performance from 7:15 PM to 8:43 PM
AI Employee
Degraded performance from 7:15 PM to 8:43 PM
Updates
Resolved
Resolved
This incident has been resolved.
Monitoring
Monitoring
We are no longer seeing delays with AI Responses and Push Notifications are also being delivered. We will continue to monitor.
Identified
Identified
We've identified an issue where responses from our AI tools may be slower to respond. We have also identified some push notifications may be intermittent.