Podium - Automated AI Review Responses not working – Incident details

All systems operational

Automated AI Review Responses not working

Resolved
Operational
Started 7 days agoLasted about 2 hours

Affected

Reviews

Degraded performance from 7:02 PM to 9:16 PM

Updates
  • Resolved
    Resolved

    This issue has been resolved.

  • Investigating
    Investigating

    We are currently investigating an issue where automatically generated AI responses for reviews are not generating.