Podium - Some phones are losing device registration – Incident details
All systems operational
Some phones are losing device registration
Resolved
Degraded performance
Started 3 months agoLasted about 3 hours
Affected
Phones
Updates
Resolved
Resolved
This incident has been resolved and we have seen device registrations return to normal. Thank you for your patience as we worked on this issue.
Investigating
Investigating
We're continuing to dig into this phones incident. Phones that were previously registered may be losing their registration and preventing them from taking calls.
Web phones appear to be unaffected
Identified
Identified
We are continuing to work on a fix for this incident.
Investigating
Investigating
We are currently investigating this incident.
We are also seeing issues with, Settings for phones failing to update and managerial items in the conversations not providing the right information.
