Messaging experiencing degraded performance

Scheduled Maintenance

Completed
Scheduled for March 17, 2024 at 9:00 AM – 9:10 AM

Affects

Messaging
Webchat
Updates
  • Completed
    March 17, 2024 at 9:10 AM
    Completed
    March 17, 2024 at 9:10 AM
    Maintenance has completed successfully
  • In progress
    March 17, 2024 at 9:00 AM
    In progress
    March 17, 2024 at 9:00 AM
    Maintenance is now in progress
  • Planned
    March 17, 2024 at 9:00 AM
    Planned
    March 17, 2024 at 9:00 AM

    We are planning some scheduled maintenance for March 17 starting at 3 AM MT and expected to last about 10 minutes. During this time:

    • Podium accounts with Teamchat will not be able to use the feature

    • Podium accounts with intent routing will see any new inbound conversations being categorized as "other"-type messages

    • Webchat FAQ auto responses will not work during this time on accounts that have this feature

    • Surveys and Survey Responses will not be sent