Mobile experiencing degraded performance

Users on iPhones unable to log in using temporary codes
  • Identified
    Identified

    We have discovered what is causing this issue and are working quickly to get a fix in place. We'll provide an update when the issue is resolved.

  • Investigating
    Investigating

    Users with iOS devices who forget their password or otherwise use a temporary code to log into Podium are unable to log in. We've got our engineering team taking a look and we'll provide an update shortly.

Automations

Operational

Bulk Messaging

Operational

Contacts

Operational

Messaging

Operational
Mobile
Degraded performance
Payments
Operational

Podium Services

Operational

Public API

Operational
Reviews
Operational

Surveys

Operational

LeadDrive

Operational

Phones

Operational
Web Application
Operational

Webchat

Operational

Marketplace

Operational

Recent notices

April 23, 2024

Users on iPhones unable to log in using temporary codes
  • Identified
    Identified

    We have discovered what is causing this issue and are working quickly to get a fix in place. We'll provide an update when the issue is resolved.

  • Investigating
    Investigating

    Users with iOS devices who forget their password or otherwise use a temporary code to log into Podium are unable to log in. We've got our engineering team taking a look and we'll provide an update shortly.

April 22, 2024

Podium Mobile App Unavailable from iOS App Store
  • Resolved
    Resolved

    This issue has been resolved.

  • Monitoring
    Monitoring

    We're seeing the Podium Mobile app return on iOS. If you do not see the app available on search, https://apps.apple.com/us/app/podium-small-business-tools/id971412288

  • Identified
    Identified

    Some users may not be able to see the Podium Mobile App on iOS App Store. We're working on resolution.

Some Podium Review links not working
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have identified the incident and are working towards a fix.

April 21, 2024

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