Podium - Status Page

Phones experiencing degraded performance

Delay with phone call conversation items
  • Monitoring
    Monitoring

    We implemented a fix and are currently seeing improvements across the board. Our services are working through a backlog of events and may see phone call conversation items delay for up to one hour but the queue is actively shrinking. We will continue to monitor to ensure a full resolution.

  • Update
    Update

    We are still investigating this issue and working as quickly as possible to get it resolved. We will provide more information as we look into the issue.

  • Investigating
    Investigating

    We are currently experiencing a delay in the display of phone call conversation items, including missed calls, voicemails, and call recordings. Our team is actively investigating the issue and working to resolve it as quickly as possible.

Some users seeing "uh oh" screen in Inbox
  • Monitoring
    Monitoring

    We implemented a fix and seeing improvments across the board. We will continue to monitor for any additional errors to confirm that the issue is fully resolved.

  • Update
    Update

    We are still investigating this incident and working as quickly as we can to get it resolved.

  • Investigating
    Investigating
    Some users are seeing an intermittent "uh-oh" error screen in their inbox. We are currently investigating this issue.

Automations - Operational

Bulk Messaging - Operational

Contacts - Operational

Messaging - Operational

Mobile - Operational

Payments - Operational

Podium Services - Operational

Public API - Operational

Reviews - Operational

Surveys - Operational

LeadDrive - Operational

Phones - Degraded performance

Web Application - Operational

Webchat - Operational

Marketplace - Operational

AI Employee - Operational

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