Podium - Login - Mobile and Desktop – Incident details

All systems operational

Login - Mobile and Desktop

Resolved
Operational
Started over 3 years agoLasted about 1 hour

Affected

Mobile

Operational from 3:39 PM to 4:55 PM

Web Application

Operational from 3:39 PM to 4:55 PM

Updates
  • Resolved
    Resolved

    The issue is now resolved!

  • Monitoring
    Monitoring

    A fix has been implemented and will be monitoring things closely.

  • Identified
    Identified

    We are seeing issues where some users are unable to log in to the Podium platform. Users may experience:

    • Problems with the password reset code.
    • Delays in changing a user's password.
    • Unable to create a new user through SSO User Provisioning