Podium - Users unable to load the platform – Incident details

All systems operational

Users unable to load the platform

Resolved
Partial outage
Started over 3 years agoLasted about 1 hour

Affected

Automations

Partial outage from 3:24 PM to 4:14 PM

Bulk Messaging

Partial outage from 3:24 PM to 4:14 PM

Messaging

Partial outage from 3:24 PM to 4:14 PM

Mobile

Partial outage from 3:24 PM to 4:14 PM

Payments

Partial outage from 3:24 PM to 4:14 PM

Reviews

Partial outage from 3:24 PM to 4:14 PM

Updates
  • Resolved
    Resolved

    We are seeing all Podium services back up and running! Thank you for your patience.

  • Monitoring
    Monitoring

    We are seeing some services come back online. Will continue to monitor until the Third-party hosting provider confirms resolutions.

  • Identified
    Identified

    We have identified that the issue is related to a much broader outage with a third-party hosting provider. Will continue to provide updates as this gets resolved.

  • Investigating
    Investigating

    We are currently investigating issues around users unable to load the Podium platform.

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