Resolved

Some card readers are unable to connect

• Resolved

  December 15, 2021 at 6:31 PM

  Resolved

  December 15, 2021 at 6:31 PM

  We are seeing card reader connectivity back up and running. We appreciate your patience!

• Monitoring

  December 15, 2021 at 6:19 PM

  Monitoring

  December 15, 2021 at 6:19 PM

  We have located a potential cause of the issue and have made changes we believe should help alleviate the intermittent issues. We are closely monitoring to confirm this change has helped.

• Investigating

  December 15, 2021 at 6:02 PM

  Investigating

  December 15, 2021 at 6:02 PM

  Some card readers are experiencing difficulties fully connecting. These issues seem intermittent and impacting a small number of users. We believe this might be due to an earlier outage with a third-party and are working on identifying and remedying the issue. We will provide updates shortly.