All systems operational

Some card readers are unable to connect

Resolved
Operational
Started over 2 years ago Lasted 29 minutes

Affected

Payments
Updates
  • Resolved
    Resolved

    We are seeing card reader connectivity back up and running. We appreciate your patience!

  • Monitoring
    Monitoring

    We have located a potential cause of the issue and have made changes we believe should help alleviate the intermittent issues. We are closely monitoring to confirm this change has helped.

  • Investigating
    Investigating

    Some card readers are experiencing difficulties fully connecting. These issues seem intermittent and impacting a small number of users. We believe this might be due to an earlier outage with a third-party and are working on identifying and remedying the issue. We will provide updates shortly.