Review notification emails not sending

Resolved

Degraded performance

Started over 3 years agoApril 18, 2023Lasted 202 hours 55 minutesApril 18, 20233:30 AMApril 26, 20232:25 PMUTC

Affected

Reviews

Updates

Resolved
April 26, 2023 at 2:25 PMUTC
Resolved
April 26, 2023 at 2:25 PMUTC
This incident has been resolved 🎉
Monitoring
April 25, 2023 at 9:03 PMUTC
Monitoring
April 25, 2023 at 9:03 PMUTC
We implemented a fix and are currently monitoring the result. Some users are starting to see review emails come in again.
Investigating
April 18, 2023 at 3:30 AMUTC
Investigating
April 18, 2023 at 3:30 AMUTC
Email notifications for new reviews have stopped sending out to some customers. We are currently investigating this issue.

Podium - Review notification emails not sending – Incident details