Podium - Review issues with Reporting and Attribution – Incident details
Reviews experiencing degraded performance
Review issues with Reporting and Attribution
Resolved
Degraded performance
Started about 2 years agoLasted less than a minute
Affected
Reviews
Operational from 3:26 PM to 3:26 PM
Updates
Identified
Identified
We've identified the issue and got reports back up and running. Fixing review attribution is currently in progress.
Investigating
Investigating
Some customers may be seeing issues this morning with review data not appearing on reporting, and reviews not being automatically credited to employees. Our team is currently investigating this.
Resolved
Resolved
Some customers may be seeing issues this morning with review data not appearing on reporting, and reviews not being automatically credited to employees. Our team is currently investigating this.