Podium - Some Australian accounts experiencing intermittent issues with SMS/MMS deliverability – Incident details

Some Australian accounts experiencing intermittent issues with SMS/MMS deliverability

Resolved
Operational
Started about 2 years agoLasted 3 hours 45 minutes

Affected

Messaging

Partial outage from 12:13 AM to 1:36 AM, Operational from 1:36 AM to 3:59 AM

Updates
  • Resolved
    UTC
    Resolved

    We are no longer experiencing issues with SMS/MMS deliverability for our Australian clients. This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We are observing successful SMS/MMS delivery and are currently monitoring the result.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.